Speaking Topics

• Emotional Intelligence - The Hidden Ingredient in Star Performance and Comprehensive Quality.
  
  
• Emotional Intelligence and Managing Change.
  
  
• Stress in Change Management: People can be Poised or Poisoned. Identify the emotional and physiological factors and options for boosting the capacity for performance in the face of change.
  
  
• Inner Quality Management® - an introduction to tools for getting to the heart of quality.
  
  
• Process Improvements Begin With the Human Process. How optimum performance in organizational systems begins in the hearts of its people.
  
  
• Stress and Your People: How today’s work environment presents challenges that can hijack the delivery of the best in people in the best organizations and how companies are transforming it for improved performance.
  
  
• Communication - Customers are talking . . . is anyone listening?
  
  
• Care at Work - Why it seems to be harder to come by and how to change that
  
  
• Maintaining Resilience in the face of Chaos.
  
  
• So, Your Organization Has A Morale Problem? Transform the agony by getting to the heart of it.

April Frank is President of Innovative Edge, Inc., specializing in organizational training and consulting in emotional intelligence, managing change, team building, stress management, communication, conflict resolution and customer service. As a trainer and coach, she works with diverse types of organizations, teams and individuals to create more coherence and increase performance individually and organizationally.

April works with corporate organizations, public-sector agencies, schools and health care facilities to measurably enhance productivity and wellness while reducing stress. She is licensed and certified by the Institute of HeartMath and accredited by Hay/McBer to administer the Emotional Competence Inventory (ECI).

April’s presentations are enthusiastically received and consistently result in participants asking for more. She brings a dynamic authenticity to her work, which has been described as “the missing piece” and “engaging, inspirational, supportive and results-oriented.”

During the 1980s April held management, leadership and training positions in corporate America’s fast-growth, high-tech companies. She then founded and was CEO of a manufacturing company, which was recognized as the leader in its market. Passionate about sharing her business expertise, experiences in transforming setbacks, and her skills in enhancing personal and organizational performance, April founded Innovative Edge in 1995.

Innovative Edge partners include professional consultants, facilitators and speakers always working with clients to:

Increase effectiveness, performance and wellness in people at the heart of organizations.