Electronics, High Tech, Telecommunications

• Motorola

• International Electronics Company

• International Telecommunications Company

• High Tech Manufacturing Company

Reducing Stress and Boosting Performance at Motorola
Three groups were involved in this six-month study: managers, engineers and factory workers. The study examined the impact of Inner Quality Management® (IQM) training. Results of the study showed that tension, anxiety, nervousness, anger and physical symptoms of stress significantly decreased. Blood pressure in hypertensive individuals decreased, and there was a reduction in sympathetic nervous system activity. Caring, contentment, job satisfaction, and communication also significantly increased as a result of the IQM training.

• 93% demonstrated increased productivity
• 90% demonstrated improved teamwork
• 36% experienced a reduction in stress symptoms
• 26% experienced less burnout
• 20% experienced less hostility
• 93% acknowledged an increased sense of empowerment
• 56% experienced a reduction in sleeplessness
• 31% experienced a decrease in rapid heartbeats
• 18% experienced less anxiety
• 27% experienced a reduction in headaches
• 32% acknowledged an improvement in contentment

26% were hypertensive at the start of the study. After 6 months of incorporating the training, NONE were hypertensive and all could control their blood pressure in stressful moments. (Complete case study report is available.

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International Electronics Company

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International Telecommunications Company
Two groups of new, first-level managers for an international telecommunications company completed the Inner Quality Management“ program facilitated by our associate, Byron Stock & Assoc. in the summer of 1998. Pre and post data from the Personal and Organizational Quality Assessment survey utilized to measure results of the program showed dramatic improvements in a number of factors that contribute to improved productivity, quality, communication, creativity and professional and personal balance.



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Two groups of customer service employees – 37 managers, supervisors and front line staff together attended a one-day Inner Quality Management training. Pre and post data from the Personal and Organizational Quality Assessment was gathered at 30 days pre training and 60 days post training.





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Inner Quality Management, IQM, and Freeze-Frame are registered trademarks of the Insitute of HeartMath.
Innovative Edge, Inc., is a certified and licensed HeartMath facilitator.

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