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Building Emotional Intelligence
Inner Quality Management® (IQM)

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Coherent Communication
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Coherent Communication
The Heart of Communication

"Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen." - Winston Churchill

COHERENT COMMUNICATION is communication that is genuine, effective, clear and purposeful. This is communication that fosters teamwork and cooperation, improves customer service, reduces errors, heightens the level of employee morale and results in valuable employee contribution.

In today’s fast paced business environment where employees are doing more with less, efficient and effective communication is more and more critical to success.

When engaging in conversation, whether it be with ourselves or others, we often discover that we listen with half an ear while our minds expend energy preparing a response. Or, we’re thinking about the next thing that needs to be done. Often the result is miscommunication, costly errors and unproductive conflict.

What would happen if we were trained to listen at more effective levels? Imagine focusing our entire energy on the communication itself, eliminating underlying unspoken conflicts and inner turmoils. This kind of communication would take us to new levels of clarity and understanding that is sincere and efficient.

Image the results in our relationships in the workplace . . . truly effective communication with co-workers, customers and vendors.

Companies invest millions so that their hard systems can communicate with each other. But what about the employees who are the central element in all communication systems?

  • Decrease the stress in communication.
  • Learn and apply a unique set of tools to enhance interpersonal communication by improving
    the ability to listen effectively.
  • Learn techniques to deal more effectively with difficult communications.
  • Learn techniques that will open up the lines of communication.
  • Learn and apply techniques to strengthen the effectiveness of outgoing communication.
  • Communicate more effectively, free from the distractions that block authenticity.
  • Effectively communicate in a manner that encourages feedback and reduces misunderstandings.
  • Increase personal effectiveness by learning how to hear and understand another’s point of view, even when it is different from our own.
  • Increase productivity & effectiveness.
  • Reduce procrastination in communication - why do we put off certain types of communication?
  • Achieve clarity and confidence in communicating.
  • Understand the impact of withheld communication.
  • Understand how perceptions can diminish our ability to interact effectively.
  • Significantly enhance teamwork.

 

Coherent Communication is a module included in the Inner Quality Management® and Emotional Intelligence training programs.